Customer Relationship Managers (crm)

Customer Relationship Managers (CRM)

What's Involved

  • Solution Design
  • Building & Customisation
  • Integrations with 3rd party tools & apps
  • Data Migration
  • Change management
  • Project governance
  • Testing
  • Training

Successful organisations keep their customer at the centre of everything they do. It seems simple, but it can be hard to maintain without a effective customer relationship management. CRMs truly keep the customer at the centre. But your customer isn't just your external buyers. Customers are everyone you provide a service to, your supporters and your internal staff. At AlphaSys, we have a human centred approach. That means considering all of the users involved in your organisation. We tailor CRMs so you can find out more about your customers and continually improve their experience. AlphaSys is a Gold Partner of Salesforce, and we're experts at implementing and customising the salesforce suite for your organisation including:

  • Sales Cloud
  • Service Cloud
  • Communities
  • Knowledge
  • Configure, Price, Quote (CPQ)
  • Field Service Lightning (FSL)
  • Financial Services Cloud (FSC)
  • Non-profit Success Pack (NPSP)
  • Pardot
  • Marketing Cloud